Feedback

We at Flames Smallthorne aim to bring all of our customers the very best value for money, services and food around Stoke on trent. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

Used flames for years always good service and good food

Noname, 12 Nov 2020

I made a mistake I thought I’d ordered chicken burger abs chips even on my order it says salt and vinegar on chips, chips didn’t come so called reality is they would of seen the same thing as me and could of put two and two together and given me a quick call saying you’ve not added the chips we Will put them on and pay at the door! The order system is confusing it looked ordered to me Just start using common sense

Scott, 06 Nov 2020

Brilliant take away, great quality and service everytime.

Emma, 18 Oct 2020

foodHub

bit late now to say .... but never received the pizza...enjoyed the curry though..

Mark, 11 Oct 2020

Please call me on 07943915696 when you’re as we’re around the back

Simon, 02 Oct 2020

Please call me on 07943915696 when you’re here as we’re sitting around the back

Simon, 02 Oct 2020

food spot on tasty would reccomend to others good portions and delivered on time without fuss

Steve, 01 Oct 2020

food spot on well priced and delivered in good time shall reccomend to others

Steve, 01 Oct 2020

Great food especially like the pizza always great service

Julie, 25 Sep 2020

Food came on time never have problem food is always hot and good value for money been using flames for sometime

Robin Sweeting, 21 Sep 2020

No hassle this is my favourite kebab House honest and trustworthy staff too

Amanda, 29 Aug 2020

Never had a bad order from this place in 2 years amazing food!!

Owen, 27 Aug 2020

Won't order from anywhere else food is always hot very tasty and filling

Kelvin, 21 Aug 2020

Always order from here, kebabs, pizzas and curries etc. Would highly recommend

Kerry, 15 Aug 2020

Very good service not had a bad order all the time I have used flames

Noname, 12 Aug 2020

Love the food from here comes red hot and delivered really quickly A*****

Emma, 21 Jul 2020

Allways satisfied with the quantity and quality of the meals

June, 17 Jul 2020

First time ordering from flames. Delivery was before time stated, fantastic, freshly cooked food, deffo be ordered from these guys again cheers

Jason, 10 Jul 2020

Quite simply the best curry in town, better than any restaurant . Value for money and great service

Ian, 28 Jun 2020

Great service and value for money clean tidy and friendly staff very good quality food very highly recommend for food

Shane, 19 Jun 2020

Lovely food with fast free delivery.and my boy love the milkshakes

Laura, 18 Jun 2020

I have used flames for many years and always been good quality food and prompt service

Noname, 05 Jun 2020

I have used flames for a few years now always find the start very friendly at very happy with choice on tv menu

Noname, 21 May 2020

I always find the staff are friendly and delivery is always on time have used them for years and will continue to do so

Robin, 21 May 2020

Can always rely on good food from Flames Smallthorne.

Saskia, 20 May 2020

Always good quality food and service Premises clean and tidy

Kevin, 10 May 2020

Excellent choice, easy to order and pay. Speedy and efficient delivery. Yummy food.

Peter, 01 May 2020

Excellent staff and food always friendly can’t find a fault

Jemma, 29 Apr 2020

foodHub

guys food was delish but my wispa milkshake was clearly a rolo 1 as it had a half chopped 1 in the bottom. gutted wispas my favorite :(

Adam, 27 Apr 2020

2nd week we’ve ordered and really impressed. Think flames is becoming our new go to for takeouts.

Ian Eardley , 26 Apr 2020

Food is amazing from here always piping hot when delivered staff are very professional and very helpful 5☆☆☆☆☆ for me x

Laura, 08 Apr 2020

can I just say a massive thankyou to all the staff at flames please , ordered a pretty big order tonight , but also for my neighbours as a treat , one is a paramedic' and the other works in AandE SO I SAID I would order them something all though the order was not correct I called up and they very quickly replaced the order which was my neighbours order ! Thankyou so much the drivers were lovely and so was the lady on the end of the phone! very helpful! And after a very busy night for you ! Thanks again! will definitely order again from you ! THANKYOU FLAMES STAFF

Daniel, 03 Apr 2020

  Reply : Thank you for your coming

Returning customer, pleasently surprised on how the quality has improved will definitely be returning whilst the quality is this good Many thanks for being open during these unprecedented times Michael

Michael, 03 Apr 2020

Always great food and cooked just how we like it, glad we've found somewhere consistently good

Sarah, 21 Feb 2020

As always, excellent food, fast delivery service and well mannered elivery staff,

Philip, 30 Jan 2020

Succulent food, quick delivery and well mannered and smiling delivery staff. Top notch!

Philip, 24 Jan 2020

Speedy delivery service (time machine involved somewhere I reckon!) and delivery with a big smile, many thanks.

Philip, 05 Jan 2020

Very fast and efficient yet again.. Arrived early and food very nice

Ann, 31 Dec 2019

  Reply : Thank you for your comment

Service with a smile and delicious food, as always.

Philip, 27 Dec 2019

  Reply : Thank you for your comment

Love the food here always on time and hot highly recommend

Nick, 23 Dec 2019

  Reply : Thank you For your comment

Absolutely lovely food...would highly recommend ..will be ordering again.

Leanne, 21 Dec 2019

Excellent food and thanks for the fruit shoot, my kid is now sorted and very happy! Nice one.

Philip, 20 Dec 2019

good value for money, aim to deliver on time which 9 times out 10 they do, always tasty food

Ben, 10 Dec 2019

Food was 10 out of 10 keep up the fantastic work, thank you

Scott, 09 Dec 2019

Excellent food, well mannered delivert staff and delivered with a time machine, really quick!

Philip, 07 Dec 2019

Fantastic food! Your delivery driver is stunning too!

Darren , 23 Nov 2019

Ordered from flames in Smallthorne half a dozen times now always very good food compared to where I did order from

Steve, 19 Nov 2019

Yet another meal appetising meal delivered quickly and by polite and friendly delivery staff. Many thanks as always Flames.

Philip, 13 Nov 2019

Excellent food, service and well mannered delivery staff. Highly recommended.

Philip, 12 Nov 2019

As always an excellent choice for our Saturday night takeaway, keep up the good work!

Matt, 09 Nov 2019